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Help Desk

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Contact us

Want to get in touch? Our excellent customer service team are available to respond to your enquiry regarding orders, product information or feedback.

Need to track your order? You can do so quickly using this page here

Simply fill in the contact form below and our team will be in touch within 3 business days (usually much quicker)

You can also access the form here:

Live Chat

If you see the "Live Chat" button, simply click and one of our customer service team is available at a click of your button.


(02) 9879 7775

International: +612 9879 7775

Available on Monday to Friday, 9am - 5pm

PLEASE NOTE: Our phone team are unable to provide order support. For any order enquiries, please email us.

Gladesville Salon

(02) 9879 6904


445 Victoria Road


NSW 2111


Catwalk Pty Ltd

PO BOX 6108

North Ryde

NSW 2113

For returns or exchanges, please click here.