Delivery & Returns
NOVEMBER & DECEMBER 2023 IMPORTANT UPDATE
Please note that we are currently experiencing a surge in orders and some orders maybe subject to dispatch delays beyond 7 working days PRIOR to dispatch.
We thank you for your patience and understanding in advance.
All orders will require signature on delivery to ensure your parcel reaches you safe and sound. We never allow parcels to simply be dropped off without a signature, unless specifically requested by you. Upon dispatch, you will receive an email notification to track your parcel.
We deliver Australia wide using a combination of Australia Post and courier services. All parcels can be tracked. The method of delivery chosen is the fastest, safest route possible.
95% of our parcels are dispatched within 1-3 working days from the day of order, depending on stock availability. We offer a flat-rate shipping fee of $6.50 and free shipping for all orders over $49!
Delivery time of your order will depend on your location, and are estimated from time of dispatch
The below is a rough guideline for shipping times:
|Cities||No # of Days|
|Sydney, Melbourne, Brisbane & Canberra metro||1-3 Days|
|Brisbane, Perth, Adelaide, Hobart, Darwin metro||2-4 Days|
|Western Australia||5-7 Days|
|Rural Australia||3-5 Days|
Please note that the above is based on business days (Monday-Friday) and excludes weekends and public holidays.
Please also note that flammable products can only be shipped within Australia due to international customs and regulations.
You may experience delays on interstate delivery for these products. Please allow additional time for delivery and processing during sale periods